First State Trust Company
Location: Wilmington DE
Schedule: Full Time

About First State Trust Company
First State Trust Company (“FSTC”) is a Delaware chartered trust company with offices in Wilmington, Delaware and West Palm Beach, Florida. FSTC is rapidly growing. This position is a new addition to staff, located in Wilmington, DE.
Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms. Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust administration services, combined with the investment management services of their chosen provider.

Position Responsibilities
FSTC is looking for an Operations Specialist. We currently have an exciting opportunity for an individual looking to join a rapidly growing firm. This position allows for broad exposure and plenty of opportunities that are not found at larger financial firms. The FSTC Operations Specialist is responsible for assisting with the operational efforts for the Institutional and Personal Trust business lines. This role will learn to manage the daily preparation, processing, reconciliation, and issue resolution associated with daily trust operations. The individual in this position will also develop a basic understanding of the intricacies of trust accounts and institutional retirement plans. The ideal candidate is someone who can uphold a high service standard and demonstrate appropriate effort and attitude. We are looking for a candidate with a background in working with numbers, either from their education/college major or recent work experience. The person in this role will have the chance to help develop the current monthly processes used by the team. This position reports to the Senior Vice President, Chief Operating Officer.

• Reconcile accounts, research, and resolve discrepancies.
• Process daily income and prepare for anticipated income payments.
• Set up new assets and update asset values as needed.
• Track and process incoming transfer requests.
• Update account holdings with cost basis and DoD values.
• Assist with onboarding of new accounts.
• Process and post client fees for all accounts.
• Add fee schedules to new accounts and remove from closing accounts.
• Perform monthly and daily fee reconciliations.
• Run fee invoices and process manual fees as necessary (Tax, Legal, and Miscellaneous).
• Cross Train with other members of the team and learn new responsibilities.
• Back-up team members as needed.
• Perform special projects as assigned.
• Improve processes by looking for or creating a more efficient way to complete tasks.
• Complete various internal requests.

Knowledge & Qualifications

• BA or BS undergraduate degree is required.
• 2-3 years experience in trust/custody operations or with mutual funds.
• Previous experience with pivot tables, macros, and V-lookup in Excel is a plus.
• Proficient in Word and Database applications.
• The ability to work independently and with a team is a must.
• Strong organizational skills, accuracy, and attention to detail.
• Conduct themselves with the highest level of professionalism.
• Provide exceptional customer service internally and externally.
• Excellent written and verbal communication skills.
• Demonstrated time management skills and the ability to multi-task.

Apply Now

First State Trust Company
Location: Wilmington, DE
Schedule: Full Time

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware chartered trust company in Wilmington, Delaware, with an office in Palm Beach, Florida. Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms. Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust administration services, combined with the investment management services of their chosen provider.

FSTC is part of the Fi-Tek Group, a financial technology company providing innovative products and solutions to banks, trust & wealth management institutions, RIAs, Family Offices, Hedge Funds and Hedge Fund Administrators. Fi-Tek’s innovative and cutting-edge solutions enable its 450 financial institutions to service over one trillion dollars in assets across various wealth management market segments. Fi-Tek has locations in New Jersey, New York, Pennsylvania, Connecticut, Michigan, and India.

Position Responsibilities

FSTC is looking for a Fiduciary Tax Officer to provide first-class service and support for Personal Trust clients. This person is expected to learn and be involved in nearly all aspects of the fiduciary tax department’s processes and procedures, and will report directly to the Fiduciary Tax Director. Must work with clients, trust officers, financial advisors, investment managers, lawyers, and accountants. This position is not responsible for the preparation of tax returns.

• Receive, research, and respond to notices and correspondence from the IRS and various state taxing authorities.
• Act as a liaison between personal trust team members and outside tax preparers (including FSTC’s main tax vendor as well as various outside tax preparers).
• Work with the Fiduciary Tax Director to ensure proper coding and setup of new accounts for tax purposes.
• Work with web-based systems as well as outside parties to obtain various financial documents and tax forms at a high volume.
• Work with the Fiduciary Tax Director to ensure all fiduciary tax forms and tax payments are timely and accurately filed with the appropriate taxing authorities.
• Work with trust officers, operations, and tax preparers to maintenance, reconcile, and research transactions and account coding as issues arise.
• Receive, review, organize, and coordinate filing of fiduciary income tax returns prepared by various tax preparers. Includes review of forms 1041, 990/990PF, and 5227.
• Assist the Fiduciary Tax Director with various projects, communications, and data review as it relates to tax department processes and procedures.
• Assist with and participate in beneficiary and client meetings as needed.
• Maintain excellent and well-organized records and files.

Knowledge & Qualifications

• Bachelor’s degree required.
• Tax compliance experience preferred. Fiduciary/trust tax experience or tax experience working with HNW individuals and families a plus.
• Exceptional verbal and written communication skills.
• Strong computer skills including Microsoft Word, Outlook, and Excel.
• Exceptional organizational skills and attention to detail.
• Ability to handle multiple assignments while prioritizing and meeting strict deadlines is a must.
• Relevant work experience in an administrative role a plus.
• Trust administration experience a plus.
• Self-starter with the ability to work independently and proactively at times.
• Proactive in dealing with deadlines and communications.
• Ability to multitask and work in a fast-paced environment.
• Experience with OneSource Trust Tax a plus, but not required.

Apply Now

First State Trust Company
Primary Location: Hybrid/US-Delaware-Wilmington (not in the city)
Schedule: Full-time (40 hours per week)

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware chartered trust company with offices in Wilmington, Delaware, and West Palm Beach, Florida. FSTC is rapidly growing. This position is a new addition to the staff located in Wilmington, DE with a hybrid work schedule.

Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has focused on strategic alliances with world-class financial service firms. Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust administration services, combined with the investment management services of their chosen provider.

This position allows for broad exposure and plenty of opportunities not found at larger financial firms. The FSTC Client Experience Specialist is responsible for assisting with the account opening, onboarding, funding & operational efforts for the Institutional and Personal Trust business lines. The individual in this position will also develop a basic understanding of the intricacies of trust accounts and institutional retirement plans. The ideal candidate can uphold a high service standard and demonstrate appropriate effort and attitude. We are looking for a candidate with a background in accounting, either from their education or recent work experience. This position reports to the Director of Client Experience.

Key Responsibilities

• Assist Director of Client Experience with building a successful, repeatable account opening process
• Communicate with FA’s & other external business referral sources to deliver a world class client service experience
• Coordinate with Compliance & other internal stakeholders to ensure new business is compliant which will include background checks, KYC and other due diligence matters on new accounts
• Opening & funding New accounts
• Partner with Sales/New Business Group to provide support on new sales opportunities, conferences & events and marketing material(s) as needed
• Initiate setting up FSTC fee schedules on new accounts in GWES to Trust Operations
• Establishing new account feeds on new accounts with partners
• Follow-up with prior Trustee to:
  • Provide FSTC transfer instructions
  • Obtain the previous three years’ tax returns
  • Request current year Tax Worksheet
  • Inquire for status follow-ups on asset transfers
• Ongoing review of new account funding with cost basis & acquisition dates
• Uploading of tax documents to FSTC tax partner
• Initiate new account asset set up into GWES by Trust Operations
• Closing accounts
• Cross Train with other members of the team and learn new responsibilities
• Back-up team members as needed
• Perform special projects as assigned
• Improve processes by looking for or creating a more efficient way to complete tasks
• Complete various internal requests as needed on both new & existing accounts

Educational and Professional Qualifications

• BA or BS undergraduate degree is required.
• 3 – 5 years experience in trust/custody operations or with mutual funds.
• Previous experience with Excel pivot tables, macros, and V-lookup is a plus.
• Proficient in Word and Database applications.
• The ability to work independently and with a team is a must.
• Strong organizational skills, accuracy, and attention to detail.
• Conduct themselves with the highest level of professionalism.
• Provide exceptional customer service internally and externally.
• Excellent written and verbal communication skills.
• Demonstrated time management skills and the ability to multi-task.

Apply Now

Position: Senior Trust Officer
Location: Wilmington, DE
Schedule: Full Time

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware state-chartered trust company headquartered in Wilmington, Delaware with a representative office in West Palm Beach, Florida.

Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms.

Our strategic alliances allow clients to take advantage of FSTC’s independent professional trust administration services, combined with the investment management services of their chosen provider.

FSTC is affiliated with the Fi-Tek Group, a financial technology company providing innovative products and solutions to banks, trust & wealth management institutions, RIAs, Family Offices, Hedge Funds and Hedge Fund Administrators. Fi-Tek’s innovative and cutting-edge solutions enable its financial institutions to service over one trillion dollars in assets across various wealth management market segments. Fi-Tek has locations in New Jersey, New York, Pennsylvania, and India.

Position Responsibilities

The Senior Trust Officer (STO) will deliver high-quality service and solutions to clients. This person will administer personal trust accounts and develop/maintain relationships with financial advisors, investment advisors, trust clients, beneficiaries, and other interested parties.

Key areas of responsibility include:

Trust Administration

• Manage all aspects of trust administration including account setup, reviews, and relationship management.

• Ensure receipt of proper documentation for new account openings and terminations.

• Review and analyze new account documents and client distribution requests.

• Participate with the new business team as needed.

• Communicate effectively with clients, advisors, and recordkeepers.

• Answer inquiries promptly, ensuring adherence to FSTC service standards.

• Complete annual administrative account reviews.

• Maintain accurate and well-organized records.

• Resolve tax and trust issues.

• Supervise and mentor Trust Administrators.

Fiduciary Expertise

• Review potential new business opportunities.

• Apply fiduciary law, investment, and tax expertise.

• Participate in New Business and Discretionary Distribution Committee meetings.

• Mitigate risk and ensure compliance.

• Work with tax and investment teams to support trust requirements.

Client Management

• Support sales and relationship teams to retain and expand client relationships.

• Anticipate client needs and provide guidance.

• Meet with clients via phone or in person.

• Collaborate with advisors to define goals, asset allocation, and portfolio changes.

• Monitor fee schedules for compliance with governing documents.

Knowledge & Qualifications

• Bachelor’s degree and minimum 7 years personal trust administration experience.

• CTFA and/or JD preferred.

• Strong fiduciary, investment, and tax knowledge.

• Proven ability to work in a fast-paced environment with changing priorities.

• Experience mentoring and coaching junior staff.

• Strong organizational, prioritization, and problem-solving skills.

• Excellent verbal and written communication abilities.

• Proficiency with MS Office (especially Excel).

• Ability to work both independently and collaboratively.

• Active involvement in relevant professional organizations is a plus.

Apply Now

First State Trust Company

Position: Lead Trust Officer
Location: Wilmington, DE
Schedule: Full Time

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware state-chartered trust company headquartered in Wilmington, Delaware with a representative office in West Palm Beach, Florida. FSTC is growing rapidly, and this position is a new addition to our Wilmington team.

Since 1982, FSTC has been providing corporate trust, custody, and administration services to trust clients. Formerly known as Citi Institutional Trust Company and dating back to its roots as E.F. Hutton Trust Company, FSTC has concentrated its focus on strategic alliances with world-class financial service firms.

Our alliances allow clients to leverage FSTC’s independent professional trust administration services alongside the investment management services of their chosen provider.

FSTC is affiliated with the Fi-Tek Group, a financial technology company providing innovative products and solutions to banks, trust & wealth management institutions, RIAs, Family Offices, Hedge Funds and Hedge Fund Administrators. Fi-Tek’s cutting-edge solutions support over one trillion dollars in assets across wealth management segments, with offices in New Jersey, New York, Pennsylvania, and India.

Position Responsibilities

The Lead Trust Officer (LTO) will oversee a team of Trust Officers and Trust Administrators, lead projects of broad scope and complexity, and administer a book of accounts. The LTO will also provide high-quality service and solutions to clients while ensuring compliance with company policies and all applicable regulations.

Trust Administration

• Lead and manage Trust Officers and Trust Administrators.

• Act as the first point of escalation for client service and complex issues.

• Oversee trust administration including account setup, reviews, and relationship management.

• Manage a book of accounts in compliance with governing documents, policies, and laws.

• Review and analyze legal and new account documents for approval.

• Ensure accurate categorization of cash, cost basis, and tax reporting.

• Collaborate with the Tax Director to resolve tax and trust issues.

• Plan, assign, and monitor work of team members.

• Coach and mentor subordinates.

• Foster collaborative teamwork to deliver superior client service.

Fiduciary Expertise

• Review potential new business opportunities.

• Apply expertise in fiduciary law, investment, tax, and trust matters.

• Participate in New Business and Discretionary Distribution Committee meetings.

• Provide guidance to staff on fiduciary issues.

• Mitigate risk for FSTC and assigned trusts.

• Maintain strong understanding of Delaware trust statutes.

Client Management

• Partner with Relationship Managers and the New Business Group to retain and grow relationships.

• Support sales initiatives for new client acquisition.

• Anticipate client needs and advise accordingly.

• Maintain high client servicing standards.

• Meet with clients by phone or in person, as required.

• Work with investment personnel to meet trust requirements.

• Collaborate with clients and advisors on goals, asset allocation, and portfolio changes.

• Monitor fee schedules for compliance with governing documents.

Knowledge & Qualifications

• Bachelor’s degree and minimum 10 years personal trust administration experience.

• CTFA and JD preferred.

• Strong fiduciary, investment, and tax knowledge.

• Ability to manage multiple priorities in a fast-paced environment.

• Proven leadership, mentoring, and coaching experience.

• Excellent organizational, problem-solving, and decision-making skills.

• Strong understanding of investments and financial strategies.

• Effective communication skills at all organizational levels.

• Active involvement in related professional organizations.

• Exceptional verbal and written communication skills.

Apply Now

First State Trust Company

Position: Institutional Trust Officer
Location: Wilmington, DE
Schedule: Full Time

About First State Trust Company

First State Trust Company (“FSTC”) is a Delaware-chartered trust company headquartered in Wilmington, Delaware, with an additional office in West Palm Beach, Florida.

With roots dating back to 1982—and a legacy that includes E.F. Hutton Trust Company and Citi Institutional Trust Company—FSTC has established itself as a leading provider of corporate trust, custody, and administrative services for personal and institutional clients.

We partner with world-class financial institutions, enabling clients to benefit from our independent fiduciary expertise while continuing to work with their chosen investment advisors. As a fast-growing and client-centric organization, we seek professionals who thrive in a collaborative and high-performance culture.

Position Summary

We are seeking a highly experienced and service-oriented Institutional Trust Officer (TO) to join our Wilmington, DE office.

The TO will be responsible for the administration and oversight of a complex book of institutional trust accounts, including:

• Retirement plans

• Public pension funds

• Foundations and endowments

• Corporate operating accounts

• Escrow arrangements

This role requires:

• Strong fiduciary knowledge

• Solid understanding of GAAP and financial accounting principles

• Experience with a broad range of investment types, including hedge funds and private equity

The ideal candidate will be proactive, detail-oriented, and capable of delivering high-quality service in a fast-paced environment.

Key Responsibilities

Trust Administration

• Oversee all aspects of trust administration including new account setup, annual reviews, and daily relationship management.

• Ensure compliance with internal policies, trust agreements, and applicable laws/regulations.

• Review account documentation and participate in the New Business Committee approval process.

• Serve as a liaison between clients and internal operations teams, investment managers, and service providers.

• Utilize systems for processing distributions, researching client inquiries, generating reports, and managing payment records/tax forms.

• Maintain accurate and up-to-date client documentation.

• Communicate timely and professionally with clients, advisors, recordkeepers, and actuaries.

Fiduciary Oversight

• Conduct due diligence on new business opportunities and assess fiduciary risk.

• Apply ERISA and fiduciary standards to ensure compliance and risk mitigation.

• Exercise sound judgment in resolving trust-related issues and escalate complex matters as needed.

Client Relationship Management

• Serve as the primary point of contact for assigned institutional accounts.

• Build and maintain strong relationships with clients and intermediaries.

• Anticipate client needs, proactively providing solutions.

• Support client retention and growth in collaboration with other teams.

Qualifications & Skills

• Bachelor’s degree required; advanced degree or professional designation a plus.

• 3–5 years minimum experience in institutional trust or retirement plan administration.

• Knowledge of GAAP, FASB, GASB, and institutional financial reporting.

• Experience reconciling complex financial statements and addressing client accounting/reporting inquiries.

• Proficiency in investment concepts, including alternative investments (hedge funds, private equity).

• Strong organizational skills with ability to manage multiple priorities.

• Excellent written and verbal communication skills across all organizational levels.

• High discretion and commitment to confidentiality.

• Ability to work independently and within a team.

• Advanced proficiency with Microsoft Office, especially Excel.

Why Join FSTC?

• Competitive compensation and benefits package

• Opportunity to grow with a dynamic trust company

• Collaborative, supportive team culture

• Exposure to a wide range of institutional clients and service offerings

Apply Now